BBB FAQs include finding a contractor and avoiding credit-card scams

BBB's Paula Fleming answers some of viewers most frequently asked questions about BBB and consumer protection in this interview. Questions include how to file a BBB complaint and what happens next, how to find a home improvement contractor, and how to avoid scammers trying to get your credit-card information over the phone. ClipSyndicate/WFXT Fox 25 /Boston (11/10)

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