BBB system seeks to prevent online-comment abuse

BBB in Spokane, Wash., has introduced a system to try to ensure online customer reviews are legitimate. BBB sends comments to the business or individual being reviewed and can then post them the next day. "If they are raving and ranting, you have 24 hours to respond and you verify that it's really a customer," said BBB's Jan Quintrall. Billings Gazette (Mont.)(10/13)

3 ways to cut costs without letting your business bomb

Small-business owners who need to reduce spending need to make sure their cost-cutting strategies don't hurt their companies. If you have to close a spending gap, make sure you aren't getting hammered with hidden fees on your credit card purchases, search for discounts on shipping and look for more affordable equipment, advise the staff of Resources for Entrepreneurs. Gaebler.com (10/12)

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