5 tips for fending off unscrupulous businesses

Next week is National Consumer Protection Week, and experts are planning to arm shoppers with tips on how to protect themselves against dodgy business dealings. The Better Business Bureau will feature prominently, Randy Hutchinson writes, both as a resource for pre-emptively checking companies' reputations and as a place to file complaints when things go wrong. The Commercial Appeal (Memphis, Tenn.) (free registration) (3/2)

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